Access zero account

Please don't open zero access account von your phone it's its a legit **** from the bank

This is how it started,wife used to send me ewallets and it was 100 percent working I had no problem then I saw a zero access account setup when I was trying retrieve a pin and was failing to take out monies this option popped up so I did the set up

Little did know what i was getting myself into ,recently on the 24 march 2022 at. 20H20 my sister sent cardless withdrawl of R200 I went to the ATM because it came with a FNB :) ####### sent R200.00.At FNB ATM select Cardless Services,withdraw from FNB Account.PIN 96160,is valid for 16hrs.If expired,dial *120*321# for new PIN

I followed this instructions over 4 to 5 times I however failed and it said your account is now blocked and bear in mind that money was to fill fuel to ho home and it was her last R200 so I tried *120*277# and *120*321# This created problems even further stated receiving sms saying suspicious activity has been detected and I'm sitting in the dark it was dangerous.

I decided to call someone to come with cash a d filled fuel to ho home my sister even contacted fnb they were talking nonsense and saying I have a zero access account

So Saturday ON 25 tried numerous time call the call centre which automated unable to get in touch used about 130 airtime because from cellphone to 087 number. I started getting frustrated end of day no joy

On Sunday tried again the said closed on automation

However Monday I called call centre spoke to a male explained of what had happened he then informed me that fnb ***** department had frozen my access zero account which they approved via my cellphone. Now the fun started I was tod to call them i was treated like a ****** swing branch to branch building up more frustration bear in mind I'm sitting in hot sun with airtime depleted filled R100 airtime called again atleast if they unblock I can recover my airtime

But it got worse i called again African female answerd I could hear she was in a farm chicken noises ,goats etc never-ending because of covid people still work from home I asked her if she was in farm she cut the I'm not sure if she informed other friend not to take my call I tried for 2 hours could not airtime finished again

I tried again female from fnb ***** department answerd and said she does not have the function to unblock then why is she in the ***** department

I called again and was finally given the correct number I called it as soon as possible female answerd no automation this was a quick burst of a bubble

She said they blocked my zero access account they could not place me biometrics anywhere on the system it was suspicious

So I explained to her and she did security check I passed then stated she can't unblock it until I bring all relevant documentation such as identity book do my finger prints in branch and proof of residence etc all I wanted was my R200.said she could help the called ended there

I don't bank with them for the very same reason it's a circus I used somuch of airtime and the access zero account does not ask for these documents and it's cardless options ,however asked to close this account she rep**** I gave to come branch I asked can you reverse this money to my sister said no its in your account now,what happen to other people with higher amounts of money because I have used so much money on airtime now I must use more money fuel and time to go sit in branch this is a terrible thing to do to innocent people the turn around time to get these people us to long the ***** will be committed and people will be untraceable