TW
Trevor W
1 reviews | Active since Nov 2011
13 Jun 2023, 19:48
Accepted
Received an SMS on Monday, 5/6/'23, that my wife's Credit Card was ready for collection. The card was finally collected on Wednesday, 7/6/'23 & was NOT USED FOR ANY TRANSACTION !This morning this card incurred several *****ENTLY/******* transactions. This clearly puts the responsibility with ****mers with the division who issue Credit Cards !!!!!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
14 Jun 2023, 09:12Good Day
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,
FNB (First National Bank)'s reply14 Jun 2023, 09:12
Official
Good Day
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,