mK
mpho K
1 reviews | Active since May 2013
16 Sept 2015, 08:46
acc handling
just when I thought that my case of with identity theft were fnb guy a guy in cape town my bank statements without my concern and now a company in cape town took over my account and listed me for dept. counselling were fnb never even consulted me but just froze my fnb cards. I went to a branch to open an account with fnb and I deserve to know anything that happens in my account, after all its my money.
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FNB (First National Bank)'s replyOfficial
16 Sept 2015, 10:01Hello djmp3,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Points Of Presence who will provide you with feedback.
The reference number is 760833.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Points Of Presence who will provide you with feedback.
The reference number is 760833.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply16 Sept 2015, 10:01
Official
Hello djmp3,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Points Of Presence who will provide you with feedback.
The reference number is 760833.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Points Of Presence who will provide you with feedback.
The reference number is 760833.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)