MM
MATOME M

1 reviews | Active since Dec 2014

25 Oct 2016, 07:50

Abused Client

<p>Again fnb took money off my account after confirming that it will not happen, I really feel like a woman in an abused relationship that just keeps coming back fo more. Please can my money be paid back into my account ASAP as i have other commitments, I really regret staying with you guys, everytime I'm promised it will not happen again but wiat for it.....It happened again for the 5th time. I want my money paid back and once that is done I will be closing my account.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Oct 2016, 10:49
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)