SF
Sandra F

1 reviews | Active since Aug 2010

24 Feb 2016, 11:40

Absurd Honfees

I had my business account for many years. e since middle January. There was not a lot of money in my bank account for business is very slow EVERY year in January and February. I was not worried about his because I had no debit orders on this account. I was quite surprised when I logged onto my account for the first time since middle January and found that FNB had debited nearly R1.400.00 for \Hon fees\" because a DARED to swipe my card at the tollgates for R9.00!! As a business client I was never informed that these absurd fees would be deducted if I DARE to go in arrears for stupid amounts of R9,00.!! If it was not for these absurd fees my account would not be in arrears. The moment I realised that I MAY go in overdraft I stopped using my card at the tollgate.<br> I mean HOW MEAN FULL can a bank be by charging me R1,400.00 for about R80,.00 transactions!! Maybe FNB should re-think their advertising, because it all false advertising. "

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Feb 2016, 13:11
Official
Hello Luard,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 875249.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)