absolutely useless

This will not be the first time the following happens<br> -Get pushed around to departments they clearly know are closed <br> -Irrelevant departments<br> -Make me wait 7mins + just to say no!!! Why does it take a supervisor 7 minutes to say no!!!!<br> -Do I need to go into a branch to close a basic savings account When I opened it online online?<br> -why are you charging me almost 200 rand for a ssavings account per month, how does one save?<br> -Why are you charging me 500 per month on my cheque account if you state everything is for free?<br> -Why am I paying service fees when everytime I use a service I pay???<br> -Why can none of your consultants answer any of the above questions?<br>