Absolutely useless!!!!!!!

So here we are again, all i keep getting is, we have logged your ticket, fnb ***** department are useless to say the least.

After having been ****med by someone banking with discovery bank, out of R16000.00 paying for something. Provided CAS number to fnb ***** department as well as affidavit, bank statements even the guys profile pics account number everyhting was provided on the 13th of November already, and them forwarding everything to Discovery banks ***** department, Discovery has frozen this person's account, yet here we are on the 26th already without any feedback from either fnb ***** department and discovery is just plain useless.

Having been with FNB close to 20 years now with all my previous 10 cars financed through wesbank, and was hoping I could get a home loan too as a first time buyer, but this whole dealing with fnb ***** department has left a true sour taste in my mouth to say the least.

This experience has been nothing short of a total stuff up. No one gets back to me, no one is refunding my R16000.00 which is 2 months salary for me, it might not be much for you fnb, but for me it's a HELL of a lot of money.

I'm asking once again now, when is this refund coming? Discovery has frozen this guys account, so then why am I not been refunded guys?

It's been so damn long already without any resolve.

Asseblief julle, I need this refund this week man. It's been long now please, and yet all you going to do is now log a ticket and that's where it sits and nothing happens once again.

Terrible terrible service, you've got everything as well as all the proof, yet you can't refund me R16000.00. What the hell?????

Super irritated with you right now, the service truly sucks I won't lie.