1 reviews | Active since May 2017

12 May 2017, 12:54

Absolutely unnecessary

<p>More than a month to close an account and then they still tell me that they cant do it at this branch and I have to go sit and wait in another branch again. In the meen time I'm still paying the account fees. FNB you will never see me again</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 May 2017, 13:37
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)