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leslie L

1 reviews | Active since Jul 2016

12 Jul 2016, 08:03

ABSOLUTELY SHOCKING CALL CENTER AGENTS AND SERVICE DELIVERY

<p>I OPENED MY ACCOUNT FOR MY BUSINESS IN MAY. I WAS THEN TOLD TO DEPOSIT MONEY INTO THE ACCOUNT!! WHEN I WENT TO DO THAT, THERE WAS A HOLD. NOW I HAVE TRIED COUNTLESS TIMES TO FIND OUT WHERE MY CARD IS AND WHEN IT WILL BE DELIVERED??? YOUR CALL CENTRE AGENTS HAVE GIVEN ME 5 DIFFERENT NUMBERS TO CALL THE COURIER, BUT NOT ONE IS ACTUALLY THE COURIER COMPANY. IF THIS IS THE BEGINNING OF OUR BUSINESS RELATIONSHIP, THEN I AM GOING TO BE CLOSING MY ACCOUNT SHORTLY UNLESS I HAVE MY CARD DELIVERED THIS WEE****!!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jul 2016, 08:23
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 960659.

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)