1 reviews | Active since Feb 2018
Absolutely shocking
Please can somebody call me back! I lodged a complaint about being charged interest now on a personal loan settled at the end of March, I also have a temp loan as far as I know that needs to be debited so I can clear my name yet waiting on the phone for fnb takes all the airtime possible, and it takes days for anyone to actually respond to an email. Incredibly annoyed with this bank. Also app**** for a credit card, was approved but here I am still waiting a week later just to hear what the limit is and how to get it. This is a terrible bank
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Loans for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Loans for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)