Absolutely Professional Helpline from FNB (Ms Mnisi)

I had an unauthorized (*****) transaction from my account yesterday. I had immediately contacted the FNB ***** Helpline and I've been helped by a very smart lady (Brenda Mnisi). She did everything and more you can expect from such an emergency on Sunday evening. Her level of professionalism, patience and kindness made me even forgot about the stressed ***** transaction and felt really safe.

Thank you FNB for having someone like Brenda Mnisi to look after your loyal customers, she was a true reflection of your slogan (How can we heklpyou).

Please follow-up my case and hope you can help me this time (as always) in getting back my money and reverse such ********** transaction).

I trust your outstanding service always.

Prof Irhuma