Absolutely Pathetic - Sub standard service
<p>For reference purposes please refer to the complaint below :</p> <p>https://www.hellopeter.com/first-national-bank/reviews/money-making-****-12- ********** </p> <p> </p> <p>Since the initial complaint on the 12th of June there has been absolutely no effort made by FNB to resolve the issue. I was told to order a new card (Which I did) and have yet to receive.</p> <p> </p> <p>A MONTH LATER!</p> <p> </p> <p>When contacting the call center they state that they see the card but have no idea where it is and nobody is able to help. Yet, you have the cheak to phone me and offer me credit and a loan for my business?</p> <p> </p> <p>I am in the process of moving to a bank that would treat my business with some integrity, your *********** staff can irritate someone else.</p>
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
