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hansie.reinecke hansie.reinecke

1 reviews | Active since Oct 2016

17 Nov 2023, 08:10

Absolutely pathetic

FNB, please read the WHOLE MESSAGE…

Absolutely pathetic.

This is my second HelloPeter review, and matters are worse!

This is not the FNB I was banking with from the beginning. Where is the world class service and the on-point responses? What happened FNB?

. After waiting 3 days for a reply after my first post, they finally acted, but with the wrong solution.They do not read the messages. Instead of just unlocking my card which they blocked, which they think I do not have in my possession after repeatedly telling them I have and have been using, they now tried to phone me to deliver a new card after I told them on several occasions that we are not residing in South Africa, and no longer have a South African number! And now after conversation, the last time I heard from FNB was on Tuesday.

The problem is that I cant do any business due tk my blocked card and with the weakening rand I am losing money.

FNB, if I can assist, please just unblock my cars. As simple as that.

(And please, my number is +***37. Hello Peter does not allow entering country codes.

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