1 reviews | Active since Nov 2016
Absolutely pathetic
<p>Been trying to get through to FNB for the past week. I've spent hours of my time on hold waiting to speak to a consultant but to no success. What type of organization does that to paying cusatomers? Someone who advertises that thy are the best should give their best of be sued for false advertising. I feel so embarrassed to say that I am a customer of yours.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Tried again... Held on for 45 minutes , I would of ended up throwing my phone against the wall if I waited any longer.
I really do not care about having investigations done, that means nothing. All I want is to resolve my query. Is that too much to ask for?
Tried again... Held on for 45 minutes , I would of ended up throwing my phone against the wall if I waited any longer.
I really do not care about having investigations done, that means nothing. All I want is to resolve my query. Is that too much to ask for?
Good Day
I trust you are well and do apologize for the delay in response.
Can you please advise if your complaint as been addressesd and if the matter
has been sorted out so I could escalte further for assistance.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I trust you are well and do apologize for the delay in response.
Can you please advise if your complaint as been addressesd and if the matter
has been sorted out so I could escalte further for assistance.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)