1 reviews | Active since Aug 2017
ABSOLUTELY PATHETIC!!!!!
For months now i have been trying find out what apparent loan i am not paying and up to date no one in FNB can tell me however they list it on my ITC! ive spent hours and days and weeks on the phone then go into the bank only for the person sitting in the bank to call the same USELESS call center and have me wait for 30min.. what kind of service is this FNB???? your premier bankers are just as useless as the rest of your staff why have them?? please do yourself a favor and go pull my record on how many people i have had to deal with in the past months to NO avail!
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)