AP
Angelique P

1 reviews | Active since Mar 2009

09 Apr 2015, 14:23

Absolutely NO service

YOU KNOW, IF YOU GUYS ACTUALLY ANSWERED YOUR PHONES, IT WOULD ACTUALLY MEAN THAT A PERSON GETS SOME DEGREE OF SERVICE... BUT THERE IS ABSOLUTELY NO SERVICE.<br> <br> THIS NUMBER ***, JUST RINGS AND RINGS AND RINGS. DO YOU GUYS LEAVE AT 12PM? DO YOU REALIZE WHAT A HUGE WASTE OF TIME IT IS TO WAIT ON THE PHONE FOR AN HOUR???? DO YOU REALIZE HOW COSTLY THIS IS? DO YOU THINK THAT MY CELLPHONE BILL GETS PAID BY FATHER CHRISTMAS?<br> <br> ITS INCREDIBLY FRUSTRATING TRYING TO CALL THE BRANCHES EVEN ONLY BEING GIVEN THE SAME NUMBER OR IN ONE CASE EVEN ONE THAT DOESN'T EVEN EXIST?! <br> <br> YOU SHOULD CHANGE THAT VOICE RECORDED MESSAGE TO : \PLEASE HOLD FOR ANOTHER YEAR

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Apr 2015, 14:49
Official
Hello 7stars,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 663995.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)