1 reviews | Active since May 2014

01 Dec 2016, 16:23

Absolutely *********** !!!

<p>Once again I have to struggle with FNB and their absolute incompetence !!!!!!!! I had an account with FNB whch was outstanding and it was handed over attorneys, on the 3rd of June 2016 I settled the account in full !!!! Recently I decided to open a normal cheque account with FNB only to discover that the account I settled is sill outstanding with FNB. I have contacted every possible department but only to be transferred and eventually just told that they can not assist !!! This is appauling !!!! I have emailed the proff of payment but to no avail. I am tottally disgusted by the complete lack of competencce !!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Dec 2016, 11:47
Official

Good day Ms. axa

Thank you for bringing this matter to our attention. Kindly note that we have logged a high priority complaint for you with the following reference number: ***.

You will receive feedback in 24 to 48 working hours.

Thanks Regards

FNB Hello Peter Complaints resolution

(W): ***

E-mail: ***