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zubsmoosa Z

1 reviews | Active since Mar 2017

10 Jun 2021, 16:20

Absolutely HORRIBLE account opening experience. Clearly FNB doesn't want new business!

In short, trying to open an account for a newborn. Have been pushed pillar to post, calling in numerous times, sending the SAME documents in via email and PHYCIALLY to their courier... no luck. no change.every agent I had contact with was Unable to help. KYC, ONLINE BANKING, ACCOUNTS and Enquiries. All more useless than the previous.

I receive a CARD... which I cant do anything with! No account number provided as the bank has not provided it or allow their staff to communicate it to me. What nonsense!

Been a month or more, I have even logged the query on the website, no resolution!

WOW! I think it might be easier to open an account with a rock!

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