DG
David G

1 reviews | Active since Nov 2017

21 Mar 2018, 20:45

Absolutely Hopeless!!!

If I could give a rating of less than 1 star I would definitely do that. Almost 1 week ago I posted a complaint about FNB. I was immediately contacted & told that someone would be in contact to assist, but until now I have not heard from anyone. This just sums up the incompetence that has infested within this banking institution.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Mar 2018, 09:00
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***