ABSOLUTELY FED UP WITH FNB

I have been an fnb client all my life and have been happy but the last few years, I keep getting double debited, money goes missing and my account keeps getting frozen due to an error on the system. Again now my account is frozen and I cannot access my money. I do not trust this bank any more and what is the point of putting your money into a bank that *****s your money or doesnt give you access to your money. I have been trying all week to sort this out and I was told it would be sorted within a few days but when I phoned now again, I was told the complete opposite that they will not assist me, when I asked to speak to a supervisor or manager, I was told that I can not, when I asked for their email address, I was told that I am not allowed to have it. I want my money and I will definitely going to find another bank where I can trust my money is kept safe and not misplaced.