Absolutely disgusting sservice

<p>How difficult can it be for FNB smart device or connect department to call me back when they promise to do so? I have tried in vain to get an ITC number for my ****** tablet, when i call they say they cant find my device (but proof of purchase was emailed to me???), then i get told they cannot give me an ITC number as i dont have a connect sim card. At this stage normally ask to speak to a supervisor and explain to him that when i bought the device the connect depaartment didnt exsist. The last supervisor Randy assured me that they can and that he will take charge of this and personally get back to me within 48 hs. That was 2 weeks ago. This has been going on for almost 4 week. Nous ek gatvol. I will NEVER NEVER NEVER EVER RECOMMEND YOU BUY A SMART DEVICE FROM FNB OR GET A CONNECT SIM. WHAT IS SO DIFFICULT ABOUT CUSTOMER SERVICES!!!!!! Do you not understand the concept. Just give me my ITC number that i can get this issue sorted or is this also going to fall on dead mans door. Lets see. only time will tell but not very hopefull or confident</p>