RA
Rashaad A

1 reviews | Active since Sept 2011

05 Sept 2015, 08:54

absolutely disgusted

I did a pay and clear this morning. Fair enough to the ***** department called and I was verified. Now because of Some FNB system stuff up the money cant be cleared. Was told to try and do the payment again but this time I'm greeted with a \payment limit reached"message. I am absolutely disgusted and angry right now. This needs to be sorted right now . I was told to wait for tomorrow or Monday to try the payment again ... I need this sorted today ... Now!!!"""

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Sept 2015, 09:46
Official
Hello adamrza,

Thank you for your posting, we apologize for the frustration this must have caused.

A formal complaint has been logged under the reference 755405 and escalated to our Premier Banking division whom will provide you with feedback.

Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)