1 reviews | Active since Apr 2017
Absolutely disappointing service from FNB
<p>Absolutely disappointed in the level of service from FNB! I have received absolutely no assistance on a DOUBLE case of ***** on my account- not to mention wasting over R300 in airtime waiting on phone calls and being bounced from one department to the next, disgusting service! I have dealt with rude managers and my emails sent being deleted before they are even read. Time to change my bank.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Thank you for your response on this matter.
Your assistance is appreciated.
Thank you for your response on this matter.
Your assistance is appreciated.