absolutely disappointed

<p>I am highly disappointed with the feedback from fnb. There was an error with my credit card i spoke to a lady named Celestine in April she assured me that she will sort it out asap. A whole month went by and i had call back. i submitted the document she needed and after a week she still didn't get back to me. ive been running up and down to the bank making numerous phone calls i just cannot get any feedback whatsoever. The consultants at fnb bank didnt even know whats a big 3 consolidation error. Seriously what kind of people is fnb hiring. It is absolutely frustrating dealing with people who cannot help you. Can you just not do your job?</p> <p> </p>