1 reviews | Active since Sept 2016

21 Oct 2016, 15:35

Absolute ridiculous internet banking fees!!!

<p>Checked my online banking statement this morning. Realised that everytime I pay a benificiary or supplier (no matter the amount - even as little as R20) I get charged R18!! Absurd! Online banking is supposed to be afforbable!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Oct 2016, 15:54
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)