1 reviews | Active since Feb 2017
ABSOLUTE NONSENSE
<p>Hi there, <br />I've arranged with Mr Delivery to have my card dropped off with my neighbour at a certain time with a certain person today between 8 - 10. I phoned my neighbour at 4 to ask him if he's received it and he's mentioned that he hasn't. I phoned Mr Delivery and they've said that they delivered it to the person I've mentioned. <br />Hes probably given it to someone on the street for all I care. And also, should the driver not require the person who he is giving the card to for an ID because if I had to collect it they'd scrutinise me for not having my ID on me. What a horrible experience with FNB</p>
Good day Ms. leepaul
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. leepaul
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***