ABSOLUTE INCOMPETEND

Dear Sir/Madam I am very much disappointed by the service provided by FNB ESTATE DEPARTMENT. On the 15th of November 2025 I went to fnb soshanguve crossing to open an estate late account for my late father's estate. Yesterday payment was made from my fathers previous employer to the estate late account, however to my surprise when i visited fnb soshanguve crossing today i find out that the account was put on hold when i opened the estate account pending verification thereof, However its been 3 months & 3 weeks now because of someone at fnb is been incompetant to finalise the verification. Its absolutely nonsensical because they can't even give me the turn around time to resolve this matter.