1 reviews | Active since Jul 2017

26 Apr 2024, 16:41

*****

I've got ***** on my account for two monyhs now, didnt have any money to pay anuthing, my wifi is cut off, can't pay for my gardener or my domestic worker, went into the branch to ask, the answer it can take upnto 30 days before they will pay my R3600 , but in the two months I've lost apmost R13000. ***** incident number ***

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Replies (6)
's update16 May 2024, 13:04
Reviewer Update
I've send the 12th of May 2024 the unverified phone on my app to ***** department , stating that there's a cent ****** at my accouny again, they will yake tlresponsibilitu for that, best service, R6000 was taken again. So today I want my money back from March till yhr 15 th May 2024. I want to close my accoints because FNB IS USRLESS
's update16 May 2024, 13:21
Reviewer Update
FNB High Priority Complaint ref ***NF been sent to Customer Resolution Centre ***. A consultant will contact you within 24-48 business hours.
's update16 May 2024, 13:22
Reviewer Update
FNB General Complaint ref *** been sent to Personal and Private Service Recovery (PPSR) ***. A consultant will contact you within 24-48 business
's update16 May 2024, 13:22
Reviewer Update
Your Complaint *** has been assigned to Personal and Private Service Recovery (PPSR). We're looking into it and will contact you shortly.
's update16 May 2024, 13:22
Reviewer Update
FNB High Priority Complaint ref ***NF been sent to Customer Resolution Centre ***. A consultant will contact you within 24-48 business hours.
's update16 May 2024, 13:22
Reviewer Update
Your Complaint ***NF has been assigned to Customer Resolution Centre. We're looking into it and will contact you shortly.