A year later and still waiting!!!

Item: FNB (First National Bank)
Rating: 2
Author: Michelle S

I requested assistance a year ago and am still waiting for a reply. Come on FNB. Fri 2014/09/05 10:09 AM SD***: Customer support request - *** Good Day Michelle Thank you for your email. Please be advised that we have forwarded your e-mail to the relevant department for further assistance, they will be in contact with you shortly. The contact details are as follows:- Telephone number: *** email: [Email Removed] Regards, Thembi Khambule Service Consultant FNB Contact Centre

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Replies (1)

FNB (First National Bank)'s replyOfficial

13 Aug 2015, 16:12

Hello mjsteele,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to eBucks who will provide you with feedback.

The reference number is 740279.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply13 Aug 2015, 16:12

Official