A year has passed and still no account

I have been struggling for around a year now to get a functional FNB business account and I am still not able to make use of the account.<br> <br> January 13th was my last attempt at getting this rite. I was at FNB in Germiston whereby I could not come rite as there was no business banker available on the day. I then had to go to the one inside the mall. I was helped by Kenosi Nkosi and I left the banking with a \fully functional\"bank account. I have a huge surplus of charges that has accumulated while the account was not working and FNB says that they cannot refund it to me even though they were unable to supply me with a service. This morning I log on to my internet banking to find that my account is now no longer linked to my personal account and therefore the account is no longer functioning AGAIN.<br> <br> I am now officially done with FNB as they have tried at least 20 times to get this done and I now just want to close this account and move on to a bank that will actually try to satisfy the customer and try to actually supply the service they offer for the money they charge instead of just taking the money and not offering the service. Never in my life have I struggled this hard for this."