LM
Luyolo M

1 reviews | Active since Jun 2015

24 Jun 2015, 13:34

A word of thanks

Hi there, <br> <br> I had a query on my account re a cash deposit I had done at an FNB ATM in Carlsward, Midrand. <br> <br> I had been under the impression that the funds were in fact deposited into my account but instead, they were erroneously deposited into my ewallet. <br> <br> After trying to use the funds a couple days later, but to no avail - I thought my account had been compromised and naturally contacted FNB. <br> <br> NUMEROUS calls and emails to your call centre (including \premier"banking) proved futile until I spoke to Charity Mashigo. <br> <br> Charity"

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Jun 2015, 14:45
Official
Hello Siluyolo,

Thank you for this posting, feedback of this nature is always appreciated.

We are truly glad to hear of the wonderful service you have received from our staff.
***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)