A VERY BAD TREATMENT AND CHARGES

Dear FNB Customer Service,

I hope this message finds you well. I am writing to formally dispute a charge of R1714 on my account for a 7-page transaction history. I believe this fee is excessive and unjustified.

I have been trying to resolve this issue over the phone for the past three days, but unfortunately, I have not been successful. Today, I was put on hold for 36 minutes without any communication, which was both frustrating and a waste of my airtime.

I kindly request a review of this charge and a prompt response regarding this matter. Your assistance in resolving this issue would be greatly appreciated.

Thank you for your attention to this matter.

Those people working for you are rude to the core please find the one who picked up my call today 16/10/2024