1 reviews | Active since Oct 2017
A USELESS BANK
Good day readers
This is my third time I am putting FNB on hello Peter due to the fact that no one can or will do there job properly
It is really frustrating at the fact that I have settled my accounts and it is still showing open on XDS reports.....on many occasions I have called the call centers and was pushed from pillar to post
There is never a manager available when you need to speak to one as they are always in a meeting or busy (well done on that training FNB) 100 points to that asshole who made that up really good however it is **** that we never get to speak to you assholes as you guys are the ones who need to put pressure on the **** ups who work there and get rid off them......
Now I have temp loan with FNB and I need you ***s to sort it out......I want you guys to debit my account monthly and sort this out as it is **** service that I am getting from you
I work in a bank and if you assholes need to know how to run a department contact me as it is not on you suppose to service a client till date......yet I do not get that from your bank
TELL THE HEAD OF CUSTOMER SERVICE AND THE HEAD OF COMPLAINTS THAT I CAN HELP THEM AS THEY CLEARLY NEED IT USELESS THAT IS WHAT THEY ARE
All I want is to pay the ****en loan off can one off you useless managers or staff contact me regarding this **** that is holding me back
Hello Shanej532
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Hello Shanej532
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
