NT
Nigel T

1 reviews | Active since Mar 2011

15 Jun 2016, 08:48

A shout-out to Kgomotso Kgosana of FNB Business for great service

<p>Although I had submitted everything FNB Business required for KYC/FICA for my business accounts, FNB continued to send me sms's / emails requesting the same information.</p> <p>I thus phoned FNB Business this morning in an attempt to resolve this and my call was answered by Kgomotso.</p> <p>Kgomotso assisted me courteously, professionally, patiently (the line quality wasn't very good) and with empathy.</p> <p>Kgomotso, it is such a pleasure to know that there are people like you working for FNB. Well done and thank you again for your help.</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Jun 2016, 09:54
Official

Thank you for this posting, feedback of this nature is always appreciated.

We are truly glad to hear of the wonderful service you have received from our staff.
Ref 942538.


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