A REALLY UPSET CUSTOMER WHO WANTS MY MONEY BACK TO PAY MY RENT!!!!!

I made a cash deopsit of R4500.00 being my rent deposited on 28/08/20 at 17h20 at the FNB atm in ALBERTON VOORTREKKER. While the machine was busy counting the money, it just went dead and gave me a slip stating your cash deposit was unsuccessful. It also kept my money. I went to the branch when opened they opened the next day and the lady named Seipati gave me a form to fill in. She advised that the money would be deposited within 24 hours, she then made photocopies of my slip and form and gave me the orignal. she then told me when she looked this morning she didnt find R4500.00 and I asked what does that mean and she assured me that the money will be found.

Its now 4 working days that have passed and no money has been deposited, I have my lanlord sitting on my cash due to patheic service from FNB , with no communication what so ever.

I now called in and a call centre agent says I must go into branch to get more information and ask for camera footage.

Now I must take time off work to sit and sort a query that FNB cant seem to resolve, your clients work hard for their money and we trust FNB as our bankers to not ***** our money and ignore us as I mentioned no communication within 4 working days and now I go must request camera footage, why IS there *******ion going on at the banks that our money just goes missing? . PLEASE HELP!!!!

A REALLY UPSET CUSTOMER WHO WANTS MY MONEY BACK TO PAY MY RENT!!!!!