A problim from the word go....
First, they mess up the porting of my number. Second, every telephone operator tells you a different BS story. Thirdly, they claim they have coverage in area's that they don't. you have to manually switch to a Vodacom tower and pay roaming rates. If you want the internet.
No use in talking to the telephone operator they can't tell their heads from their asses just request to speak to the floor manager immediately if you have a problem you will have wasted less time.
FNB Connect will do well in Boxing because they love it if you fight with them!
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
