SZ
Saffer72 ZA

1 reviews | Active since Mar 2009

09 Oct 2018, 10:40

A premier waste of time

6 days after submitting an online enquiry, a consultant called me only to transfer me to another call centre. As if I couldn't just phone the call centre myself. I've submitted my instruction to you, all you need to do now is to execute it. You don't to call me. Just do it!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Oct 2018, 10:57
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***