1 reviews | Active since Nov 2012
A month and Share builder account still not closed
<p>I've been trying for a month to close my share builder account. More than SIX representatives have emailed me and 3 have phoned me all assuring me the action will be completed. To no avail. Is it rocket science? Why is it taking so long? Is there no one there trained to perform this action?</p>
Good Day
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 985722
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 985722
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)