A month and a half of waiting!!

I app**** for a Platinum account with FNB during the first week of April. It is now the middle of May, my husband has not received his credit card, and the R500 000 I asked to be invested is still sitting in my bank account.<br> <br> My emails to [Email Removed] of the Westville branch are being returned by the server and my calls to *** are going unanswered.<br> <br> I specifically moved to FNB because of terrible service from another major bank. In the branch, the service at Westville is fantastic and the staff are excellent. But why is it so difficult to get a damn credit card and to get someone to invest my money???<br> <br> I must reiterate, Westville FNB gives amazing service. My unhappiness lies with waiting for services to be rendered once the branch hands over to Admin.<br> <br> FYI - Delivery to the following recipient failed permanently:<br> <br> [Email Removed]<br> <br> Technical details of permanent failure:<br> Google tried to deliver your message, but it was rejected by the server for the recipient domain [URL Removed] by [URL Removed] [196.13.70.19].<br> <br> The error that the other server returned was:<br> 550 Relaying denied<br> <br> Does FNB not want my money?