A mission to get a new card

Hi there, I ordered a cheque card two weeks ago but the delivery company never contacted me for a delivery date. I then went to an fnb branch to find out what's happening with my card. They put me on the phone with the courier company and was told that they had no info about me ordering a cheque card. I then complained and got a call back from fnb. The guy was really helpful and said that he would sort it out. I received my card yesterday. I went to a fnb branch to activate it only to find out that it has been cancelled. I was told to order another cheque card once again! I was given a temp card. I hope that I do not have to wait another two weeks for my card to be delivered. What a mission this has been.