1 reviews | Active since Jul 2015
A long wait to freedom....
I have requested a cancellation on an offer made by FNB on the 21 Feb, till this moment no one has called or contacted me. I was told it takes only 48 hours, 7 days later still no feedback. Come on guys please respect us
Hello client1st ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello client1st ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***