1 reviews | Active since Sept 2015
A LOAN WITHOUT NEEDING/REQUESTING/SIGNING FOR IT??
01/06/15 We got ****med online-R4833.56x2 <br> <br> 02/06/15-reported to FNB *****/Disputes & BRANCH. Documentation completed<br> <br> 03/06/15-more documentation filled in and instructions from the bank carried out<br> <br> 18/06/15-branch clerk gives reference no. relating to ***** Div. Says come back in a month-am told it is ongoing-hear nothing...<br> <br> 31/07/15-my wife gets a cell notification that R4833.56x2 is credited to her a/c-YaY!<br> <br> 03/09/15-at work my wife gets notification on her cell phone to please adjust her 'over' overdraft immediately! Finds that on the 02/09/15 R5091.83x2 has been debited back to the *******. No cell notification to advise of account activity of the debit on the 02/09/15.<br> I get hold of ***** who instruct me on what to do & I'm told that the repayment on the 31/07/15 was a 'LOAN'! & so does the branch manager at our branch tell us this.<br> <br> WE HAVE NEVER ASKED FOR NOR AGREED TO ANY LOAN-NOT VERBALLY NOR WRITTEN-NOR HAVE WE SIGNED FOR NOR BEEN REQUESTED TO ACKNOWLEDGE ANY KIND OF LOAN.<br> <br> In what World can one get a loan by not ASKING for it<br> or /AGREEING to/ACKNOWLEDGING it OR ESCAPE SIGNING t's & c's?<br> <br> Since when from 9/11 has banking become easier?<br> <br> THIS IS BLATANT ***** & THEFT<br>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant Department who will provide you with feedback.
The reference number is 758580.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant Department who will provide you with feedback.
The reference number is 758580.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
