1 reviews | Active since Sept 2013
A fun house ruled an imbecilic council
I need someone who thinks beyond the call center script to help me understand how fnb reasoned debiting my account twice for an amount who's reasons I, merely the account holder, have not been made aware of on the 11th day of the month (not even my debit order date). I'm not interested in uhms and senseless rambling so please do not try it! I need to have a sensible conversation with a logical human. I'm not interested in having a conversation that does not fit this description and I will absolutely lose my weave if this happens. Thanks
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)