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Eagan S

1 reviews | Active since Feb 2019

07 Mar 2019, 14:24

A compliment to Mr Lindokuhle Huvla

Good day,

I would just like to send Lindokuhle Huvla a compliment just to say thank you for helping me and listening to me, I phoned in very furiously and whoever answered was going to get it because I am having the same holding problem on my savings account I thought FNB had sorted out, I am still waiting on my Gold Account card so at this moment the only thing I can use is ewallet.

No Lindokuhle Huvla has nothing to do with my problems at FNB but instead of just answering me, he kept quiet and listened to and somehow he said okay SIR, let's see if we can help you quickly. He explained smoothly and clearly and in a few seconds everything was sorted and I would just like to send out a compliment to Lindokuhle Huvla, one of the great agents at FNB thank you and I really hope that a few can learn from him and may you guys notice him. I was going to fight but he turned that fight up side down.

FNB can someone please get back to me regarding the same problem I complained about that was fixed but back to the same issue.

Thank you again Lindokuhle Huvla

Kind Regards

Eagan Smith

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Mar 2019, 12:00
Official
Good day,

I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.

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Regards
Hello Peter Complaints
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