1 reviews | Active since Jun 2015
A Cellphone contract sold on lies
I took up a Cellphone contract with FNB last year and the agent that called me and sold me the contract said it would be R100 a month of with it was more than that, so he ****... <br> i have been calling FNB since last year (2014) around Nov triying to query it till this day, last i called i spoke to a team leader of which he said they listened to the calls and they acknowledge their agent **** so they will cancel the contract and Vodacom is still taking money in my account. im fed up of the lies i want the money they have been deducting in my account back and i want the contract cancelled. FNB is a great bank but with **** service of late...<br> I've been nice and understanding for too long. I need this sorted ASAP
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking who will provide you with feedback.
The reference number is 742766.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking who will provide you with feedback.
The reference number is 742766.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
