A BUNCH OF UNHELPFUL PPL IN 1 COMPANSY

I am absolutely disgusted by the service that i been given by digital planet on my phone they had offered to pick up n fix for me around the 28th of January 2016. I was told my phone will be ready in 3-5 working days. 2weeks after i have no feedback. I call in myself to check and the consultant tells me my phone is fixed and ready for delivery so i give them my delivery details. A week after that I still haven't received my phone. I call again No one gives me a straight story now but they can see on their system that i should've received it. 2weeks after i am told i should send my OWN courier services as the phone has been opened so now its out of warranty. I told them this is unacceptable as i have been given false info on my phone than i am told **** that i have opened my phone. To this day my phone is with them when i call i am placed on hold until my airtime runs out. I am aggravated as i am paying for this contract still but no service is been provided. Now I will pull through my cellphone history since Jan to prove how much i have spent calling them with no help and they still have my phone.