A bridge too far...?

I find it completely counter intuitive and hard to accept that in 2022, in the so called digital age, that FNB cannot assist me. My gripe entails: Discovery Health have a monthly debit order against my bank account (for my husband/my medical aid). For the tax year ended 28 Feb 2022 I need to show just 12 debit order payments, from 01 Mar 2021 to 28 Feb 2022, which shows I did indeed pay for the monthly medical aid subscriptions from my account. This should be such a simple task it should be simpler than sleeping, Not so for FNB? No, I have to print out 12 months of bank statements and e-mail these off to SARS in a file that is 30MB big. In a word, ridiculous. Why can't FNB simply "filter" - you know that useful facility on excel - 12 months of debit orders and print this out. Voila 1 - page, done and dusted. And lest we forget FNB's data only goes as far back as 150 entries - a double whammy. Why do we even have computers...! Not impressed.