TT
Talent T

1 reviews | Active since Feb 2019

28 Nov 2019, 10:29

a bank that can't help you.

the Florida road branch in Morningside Durban is so arrogant to foreigners but l dont blame thats what the bank teaches them. l have tried to apply for a credit card for many times & it has been disapproved despite the amounts l bank. Today my card was swallowed by the machine & l was told l will be charged for a temporary one , l just had inserted my card & the machine just went on to out of service before it asks for pin . There was some1 inside the atm & she refused to hand back the card. after like 25mins l recieved an sms saying my card has been cancelled. this is not my fault & l have been inconvenienced early in the morning. l wanna move my funds to absa as soon as l get this new card & close the account.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Nov 2019, 13:20
Official
 Good day Talent Moyo Tales,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
 
The reference number is ***NF.  

Regards,  Hello Peter Complaints Team 

***