EB
Eric B
1 reviews | Active since Aug 2024
15 Aug 2024, 13:32
A bank not a business partner.
What happened to FNB
As a long-standing customer, I am deeply disappointed by my recent experiences with your services. From attempting to secure a credit card to adjusting my home loan repayment amount, I’ve encountered significant challenges. I made the decision to move both my personal and business accounts to FNB, trusting in your reputation, but I now regret that choice.
It’s frustrating to receive scripted responses and be constantly redirected to different departments, especially when it seems there is a lack of communication between them. This has left me feeling let down by a bank I once trusted. You have fallen from grace.
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Eric B's updateReviewer Update
20 Aug 2024, 12:46It is the 20th of August and still FNB has not made the effort to contact me. This is the service you get from them once you are a customer. I understand why Capitec is gaining FNB clients. I really dislikes ABSA but i must say, i would rather go back to ABSA.
EB
Eric B's update20 Aug 2024, 12:46
Reviewer Update
It is the 20th of August and still FNB has not made the effort to contact me. This is the service you get from them once you are a customer. I understand why Capitec is gaining FNB clients. I really dislikes ABSA but i must say, i would rather go back to ABSA.