SM
Salisha M

1 reviews | Active since Sept 2018

28 Sept 2018, 20:09

A bank is someone you suppose to trust but fnb are just rogues.

I have been banking with fnb for many years and today the 28/09/18 I realised how unprofessional they really are. The bank has transferred r2000 off my account without my authorisation and without informing me. I will be taking this further. I have called and they are refusing to return the money. The service is just pathetic. How can you do that without letting someone know. I will be changing banks and so will every one I know as they don't hold proffessional services to they clients. I appreciate feedback from you fnb rogues.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Sept 2018, 09:09
Official

Good Day Salisha

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

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Regards,

Client Experience Team

Email address: ***

Tel number: ***